Terms of Use
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1. Acceptance of Terms
By accessing and using this website and Fitmusclenew services, you agree to be bound by these Terms of Use. If you do not agree, you may not use our services. We reserve the right to update these terms at any time. Your continued use constitutes acceptance of changes.
2. Disclaimer of Medical Advice
Fitmusclenew provides educational content and informational coaching only. We do not provide medical, psychological, psychiatric, or health professional services. Our content is not a substitute for professional medical advice, diagnosis, or treatment.
If you have a medical condition, sleep disorder, or mental health concern, you must consult a qualified healthcare professional. Always seek professional guidance before making significant lifestyle changes.
3. Limitations of Liability
To the fullest extent permitted by law, Fitmusclenew disclaims all warranties, express or implied, regarding the website and services. We make no warranties that:
- Services will be uninterrupted, error-free, or secure
- Defects will be corrected
- Services will achieve specific results
- Information is accurate, complete, or current
Fitmusclenew shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, including but not limited to loss of sleep, health impacts, or financial damages.
4. No Professional Relationship
No healthcare or professional relationship is established through use of this website or services. Our coaches are not licensed medical professionals, psychologists, or therapists. We provide informational guidance and lifestyle coaching only.
5. User Responsibilities
You agree to:
- Use the website and services lawfully and in accordance with these terms
- Not engage in harassment, hate speech, or illegal activity
- Not attempt to unauthorised access to the website
- Provide accurate information when requesting services
- Consult professionals for medical or mental health concerns
6. Intellectual Property
All content on this website, including text, graphics, logos, templates, and coaching materials, is the property of Fitmusclenew or its content suppliers. You may view and print materials for personal, non-commercial use only. Reproduction, modification, or distribution without permission is prohibited.
7. Booking & Cancellation Policy
Payment: Services are paid in advance. We accept bank transfer and payment cards. Invoices are provided upon booking.
Cancellation: You may cancel services with at least 48 hours' notice. Cancellations made within 48 hours of an appointment forfeit the session fee. For programmes, a pro-rata refund applies for cancelled sessions within the 48-hour window.
Rescheduling: You may reschedule appointments with 48 hours' notice at no charge.
8. Refund Policy
If you are unsatisfied with a coaching session or service, you may request a refund within 14 days of purchase. Refund requests must include specific details of your dissatisfaction. Approved refunds are processed within 7 business days. See our full Refund Policy for complete terms.
9. Confidentiality
Information you share during coaching sessions is treated confidentially. However, we are not bound by professional privilege (as healthcare providers or lawyers are). We may disclose information if required by law or to prevent harm.
10. Indemnification
You agree to indemnify and hold Fitmusclenew, its employees, and affiliates harmless from claims, damages, and costs arising from your use of the website, your violation of these terms, or your violation of any law.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales. You consent to this jurisdiction.
12. Contact for Disputes
If you have a dispute, contact us first at info@fitmusclenew.world to attempt resolution.
13. Entire Agreement
These Terms, combined with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Fitmusclenew. If any provision is found invalid, the remainder remains in effect.